All AT&T® customers can view available BlackBerry® Desktop and BlackBerry® Device Software by selecting a product from the drop down menu below. Performing device software updates will require the USB cable that came with your BlackBerry® smartphone. Updates may take 30 minutes or more to complete, during which time you will be unable to use the device or make emergency calls.
Follow these easy steps to update your BlackBerry Device Software to the latest version:
- Install new BlackBerry Desktop Software on your Windows® computer.
- Install new BlackBerry device software on your Windows computer.
- Connect your BlackBerry smartphone to your Windows computer using the USB cable that came with your BlackBerry smartphone. Your data will be backed up automatically as part of the upgrade process.
NOTE: Confirm what version of software your smartphone has by going to Settings>Options>About from the main menu of the device.
To view software for a BlackBerry product, please select a product from the drop down menu and click Select :