Welcome Nextel Customers.
Check your current handheld software load:
- Click on Options.
- Click on About. Your current version number appears on this screen.
- You must download both the desktop and handheld software to a temporary location on your hard drive.
- Please read the installation instructions (available below) before installing the software.
- Be sure to install the desktop software first, then the handheld software on your computer. The handheld software will update the software on your BlackBerry Wireless Handheld(TM).
Please Note for BlackBerry 6510 only: After upgrading, customers may need to call Nextel customer care to have their web browser security reset at 1-800-639-6111. At the initial IVR, press (3). "For all other customer service questions" enter the account number or PTN. For Technical Support, press (1). For questions about Nextel Online, press (3), and request to have your BlackBerry handheld's browser security reset.